You can start Outlook in SafeMode which will turn them all off (which is probably best to start with). Start Outlook In Safe-Modeĭid you know that you can start Outlook with no add-ins? It’s called “SafeMode”.
OUTLOOK IDENTITY REBUILDER TOOL HOW TO
Read on to find out how to fix common Outlook problems below. So, we have produced this list of general things to try to resolve your problem in Outlook. You can read how to fix your Outlook problem on the internet, but sometimes the suggestions don’t work for your specific case. Reconnect the user to the exchange serverġ6.No matter how well written add-ins are (and even Outlook itself), there will always be the occasional Outlook problem that doesn’t seem to go away or may not be related to add-ins at all. Create the new Outlook Profile for the userġ5. ofs directories if they exist on the serverġ3. Run an scan on the user's mailbox from the server consoleġ1. Verify that the user is logged off server from the server consoleġ0. Delete the following files (a microsoft bug causes these files to get corrupt over time):Ĭ:\Documents and Settings\*username*\Application Data\Microsoft\Outlook\outcmd.datĬ:\Documents and Settings\*username*\Application Data\Microsoft\Outlook\OutlPrntĬ:\Documents and Settings\*username*\Application Data\Microsoft\Outlook\Profilename.NK2Ĭ:\Documents and Settings\*username*\Application Data\Microsoft\Outlook\Profilename.xmlĬ:\Documents and Settings\*username*\Local Settings\Application Data\Microsoft\Outlook\extend.datĬ:\Documents and Settings\*username*\Local Settings\Application Data\Microsoft\FORMS\Frmcache.datĩ. HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\windows Messaging Subsystem\ProfilesĨ. There should be no values or keys in and/or below this registry key: Cleanup the registry of all remains from the profile. Have the user log out of all email interfaces (Outlook, SWA, IMAP, POP3, SMTP, etc).ħ. The temp directory is usually 'C:\Documents and Settings\\Local Settings\Temp'.Ĥ. Verify that the antivirus client is excluding the local user's temp directory. Verify that the user's computer is up to date with microsoft (windows and office) patches.ģ. Verify that the user has local administrator access to their computers.Ģ. If the Inbox Repair Tool was unable to repair the file, you will need to use a backup of your file.ġ. If the file is successfully repaired, you will see a Repair complete message. When the file scan is completed, select the Make a backup of scanned file before repairing check box. If you choose Replace log or Append to log, the log file is saved to the same directory as the. To change the options for logging errors during the scan, click Options. Note You may not be able to use the Browse button to locate this file because it is located in a hidden folder. In the Enter the name of the file you want to scan box, type the path and file name given in the error message above. For a list of LCIDs, see Microsoft Office Help.
For example, the LCID for English (United States) is 1033. Where LocaleID is the locale identifier (LCID) for your installation of Microsoft Office. :\Program Files\Common Files\System\Mapi\\scanpst.exe Microsoft has a repair utility to repair OST and PST files:
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